CODES OF CONDUCT
Breaches of the rules or any other inappropriate or unreasonable behaviour may result in disciplinary
action. Breaches of the rules highlighted in bold text will be regarded as Gross Misconduct and may result in
summary dismissal.
Attendance
Employees must be ready for work at their place of duty having clocked/signed in and wearing their uniform
at the time their shift starts.
Employees must not sign/clock in for other employees or get other employees to sign/clock in for them or
claim payment in any way for hours not actually worked.
Employees must not leave their place of duty more than five minutes before the end of their shift.
Employees must comply with local arrangements regarding the timing and duration of breaks.
Employees must notify the Company as soon as possible before the start of their shift (or such other time as
may be specified by management) if they are unable to attend work through sickness or any other reason.
Failure to do so may lead to the employee being terminated by reason of “Unacceptable levels of
attendance”.
Health & Safety
Employees must comply with the rules and requirements contained within the Employee Health and Safety
guidelines and any Health and Safety requirements relating to the premises on which they are working.
Employees must use the protective clothing and equipment provided.
Employees must not smoke in a safety designated non-smoking zone.
Security
Employees must co-operate with searches of their outer clothing, locker, bag, vehicle, etc. at the request of
any authorised person. You have the right to representation during this process.
Identification or security passes must be worn at all times whilst on customer premises.
Except where specifically required or authorised by legislation employees must not disclose to unauthorised
persons any confidential details or information relating to client or Company matters.
Employees must not access or attempt to access any records or files of the Company or client without prior
permission (this does not affect your statutory rights).
Standard of Work
Employees must work to specified and approved methods.
Employees must meet specified quality standards and achieve required levels of output.
Employees must not use equipment or materials which they have not been trained and authorised to use.
Employees must report to their supervisor or manager at the earliest opportunity any problems or defects
in equipment or materials and any difficulties or failures in meeting specified quality standards.
General
Employees must follow all reasonable instructions issued by or on behalf of supervision and management.
Employees must meet the required standards of dress and appearance. Employees must always report for
work clean and tidy. Employees must comply with any local / site rules.
Employees must not be in possession, or under the influence, of alcohol and/or drugs (except those
prescribed and authorised for use at work by a qualified person).
Employees must comply with any customer rules regarding testing for alcohol and/or drugs.
Employees may only smoke in designated areas and at designated break times.
Employees must not wilfully damage, destroy, remove, steal or attempt to steal the property of the
Company, clients, employees or others.
Employees must not engage in any insubordinate, insulting or violent behaviour and must not injure or
attempt to injure any other person whilst on clients premises.
Employees must submit true and accurate records and returns (e.g. Clock cards, time sheets) and must not
knowingly make any false oral or written statements on or in connection with Company documents,
accident or incident investigations, applications for employment or medical examinations.
Employees must not at any time do anything, either by act or omission, which brings the Company into
disrepute.
Breaches of the rules or any other inappropriate or unreasonable behaviour may result in disciplinary
action. Breaches of the rules highlighted in bold text will be regarded as Gross Misconduct and may result in
summary dismissal.
Attendance
Employees must be ready for work at their place of duty having clocked/signed in and wearing their uniform
at the time their shift starts.
Employees must not sign/clock in for other employees or get other employees to sign/clock in for them or
claim payment in any way for hours not actually worked.
Employees must not leave their place of duty more than five minutes before the end of their shift.
Employees must comply with local arrangements regarding the timing and duration of breaks.
Employees must notify the Company as soon as possible before the start of their shift (or such other time as
may be specified by management) if they are unable to attend work through sickness or any other reason.
Failure to do so may lead to the employee being terminated by reason of “Unacceptable levels of
attendance”.
Health & Safety
Employees must comply with the rules and requirements contained within the Employee Health and Safety
guidelines and any Health and Safety requirements relating to the premises on which they are working.
Employees must use the protective clothing and equipment provided.
Employees must not smoke in a safety designated non-smoking zone.
Security
Employees must co-operate with searches of their outer clothing, locker, bag, vehicle, etc. at the request of
any authorised person. You have the right to representation during this process.
Identification or security passes must be worn at all times whilst on customer premises.
Except where specifically required or authorised by legislation employees must not disclose to unauthorised
persons any confidential details or information relating to client or Company matters.
Employees must not access or attempt to access any records or files of the Company or client without prior
permission (this does not affect your statutory rights).
Standard of Work
Employees must work to specified and approved methods.
Employees must meet specified quality standards and achieve required levels of output.
Employees must not use equipment or materials which they have not been trained and authorised to use.
Employees must report to their supervisor or manager at the earliest opportunity any problems or defects
in equipment or materials and any difficulties or failures in meeting specified quality standards.
General
Employees must follow all reasonable instructions issued by or on behalf of supervision and management.
Employees must meet the required standards of dress and appearance. Employees must always report for
work clean and tidy. Employees must comply with any local / site rules.
Employees must not be in possession, or under the influence, of alcohol and/or drugs (except those
prescribed and authorised for use at work by a qualified person).
Employees must comply with any customer rules regarding testing for alcohol and/or drugs.
Employees may only smoke in designated areas and at designated break times.
Employees must not wilfully damage, destroy, remove, steal or attempt to steal the property of the
Company, clients, employees or others.
Employees must not engage in any insubordinate, insulting or violent behaviour and must not injure or
attempt to injure any other person whilst on clients premises.
Employees must submit true and accurate records and returns (e.g. Clock cards, time sheets) and must not
knowingly make any false oral or written statements on or in connection with Company documents,
accident or incident investigations, applications for employment or medical examinations.
Employees must not at any time do anything, either by act or omission, which brings the Company into
disrepute.